Website privacy details

Contact and product enquiries

Contact, sample, pricing and professional enquiries store your name, email, optional phone, message, product selections and contact permission privately in Universal’s Supabase database when you submit. Staff review these records; no automated confirmation email is sent. Contact Universal to ask about your record or request removal. Recently viewed products are stored in this browser tab’s session and can be cleared on a product page.

Universal Visualizer

The Roomvo visualizer is coming soon. The current visualizer page does not accept photos or process visualization requests. Details about photo processing, service providers and privacy choices will be provided before the new service becomes available.

Project requests

The request form identifies the available submission method. If it prepares an email, nothing is sent or stored by this website; you must send it from your email app. When online submission is enabled, a confirmed request stores project details and contact preferences privately for Universal’s review. Practice requests are saved only in the local test environment. Internal matching does not share customer information. An approved introduction may release project type, ZIP code and approximate area to a contractor workspace; contact details and free-text notes remain private. Website submission does not send a confirmation email. Contact Universal about removal of request records.

Contractor account applications and Customer Portal

Contractor account applications store your company name, contact name, email, phone, business ZIP code, business type, optional website and message, and contact permission privately for Universal’s review. No account is created by submitting an application. Authorized staff review the information and arrange access instructions for approved applicants. No automatic confirmation email is sent.

Customer Portal and Contractor Sign In open Universal’s Now Commerce sign-in page. This website does not collect or forward your Now Commerce password. Account access is provided only when enabled by Universal. Contact Universal about access, correction or removal of your application information.

Optional professional project workspaces

When enabled, project-workspace account services process email and password authentication and send confirmation or recovery emails. Essential secure cookies maintain sessions. Contact information, approval history and saved selections are private. Approved members of a contractor company can share its project records and quote drafts. Changes are recorded for audit. Quote drafts are not automatically sent. Example workspaces use fictional records that reset on refresh.

Google Maps reviews

Our homepage requests current reviews from Google Maps on our server. We do not store the review content or send form information to Google for this feature. Reviewer profile images load from Google, and review and profile links open Google Maps. Google may receive technical request information when your browser loads those images or follows those links. See the Google Privacy Policy.

Cookies and analytics

Optional analytics requires your affirmative preference and must be enabled for this site. Preferences expire after 180 days. Event fields exclude personal form content, photos, search text and private workspace details. Advertising consent remains denied. Analytics services may process technical request information and identifiers when allowed. Hosting services may process standard request logs.

Change privacy preferences · Contact Universal about your information