Universal Hardscapes
Frequently asked questions
Practical answers for your next visit, material selection or enquiry.
Where can I see materials in person?
The West Tampa showroom at 6005 Anderson Road, Tampa, FL 33634 welcomes all customers. Call (813) 885-6900 to confirm opening hours and arrange your visit.
Who can visit the East Tampa plant?
The plant at 7720 US Hwy 301 N., Tampa, FL 33637 serves business customers only. Call (813) 884-0010 about bulk and wholesale enquiries.
Which materials does Universal offer?
Explore concrete pavers, travertine, marble, limestone, bullnose coping, concrete masonry blocks, mortar, washed masonry sand and paver sealer.
Where can I find sizes and packing information?
Product pages show published details. The catalog and material reference include selected pattern dimensions and packing quantities. Confirm the exact material, format and order quantity with the team.
How do I ask about pricing or samples?
Use a product page to prepare an email with your selection, or contact Universal at info@universalhardscapes.com. The team confirms sample options, pricing and availability.
How do I contact the order team?
Email orders@universalhardscapes.com with your order reference or product selection. An enquiry does not confirm an order or delivery date.
Can I obtain safety information for masonry sand?
The published sand page states that an MSDS is available on request. Contact Universal for the current document.
Are the outdoor design concepts completed installations?
Labeled design concepts are illustrations for inspiration. Confirm materials, colors, sizes and suitability using product information, samples and professional advice.
Does travertine get hot on a pool deck?
Yes. Travertine warms in direct Florida sun. Light-colored, tumbled travertine may feel more comfortable than darker materials, but no stone stays cool in full sun. Compare samples under your own conditions.
How often should pavers be sealed?
Universal’s Ultra Wet Look typically needs resealing every 2–3 years, depending on UV exposure and traffic wear. Follow the current product label and confirm preparation and compatibility with your exact surface.